Server and Client management

Systems

Working without worries

Computer work is the core of many working activities. Stopping due to hardware or software problems means wasting precious time and therefore money and clients.
At the same time, often there are not sufficient needs or resources to dedicate one or more employee to server and workstation management.

Small and medium businesses that do not have a strong or even partial server infrastructure need a group of qualified people as a reference point for the management and evolution of the IT infrastructure. Polimatica offers an outsourcing support service with a fixed fee or on demand to solve all the problems that can arise in server farms and workstations (mail, office, printers, antivirus, networking problems etc.) guaranteeing the maximum operativity in the entire infrastructure.

How?
We provide on site or remote support to best manage servers, workstations in your office, the network infrastructure and business security.

Our service guarantees:

Service continuity: there is always someone available to answer requests and take action
Qualified, certified, experienced personnel available on all areas where there might be a problem
Action taken in timings defined by contract
Trouble ticketing system allowing you to monitor actions taken, controlling the level of service being provided. Furthermore, through analysis of information given by the system, we identify necessary actions to enhance the infrastructures.
Monitoring and alerting system through mail and sms
Specific consulting aimed at enhancing and evolving the infrastructures (hardware, software, network, security etc)

What we manage:

1. Data center/Server and related services:

Data center, SAN (Storage Area Network), NAS (Network Area Server), etc.
Company network
Internet connections
Data backup
Disaster Recovery Procedures
Security infrastructure (firewall, antivirus, antispamming, URL filtering, etc)
File server

2. Workstations:

PC (with different operating systems currently available on the market - Windows and Linux)
Software and configurations of operating systems, mail, office, etc.
Client side access to internet
Management of connected devices (scanners, printers, etc)

Partner

sophos | antivirus e antispam per le imprese

fortinet | sicurezza computer | protezione rete aziendale

aladdin | sicurezza informatica, content filtering

swivel | single sign on | strong authentication

websense | url filtering | sicurezza internet azienda

vmware virtualizzazione | consolidamento server

Computer Associates | assistenza sistemistica

Polimatica S.r.l.
C.so Francia 229, 10098 Rivoli (TO)
Tel. +39 011 9578410
Fax. +39 011 9578430
info@polimatica.it